The Viet Nam provincial governance and public administration performance index (PAPI) 2010: Measuring citizens’ experiences

31 Mar 2011

PAPI provides objective and evidence-based measures of provincial performance of the public administration system and public service delivery agencies at the provincial level. Based on the experiences of 5,568 randomly selected citizens from different demographic backgrounds in 30 selected provinces, it is expected PAPI will play an important role as social feedback that informs policy makers and executers at the central and provincial levels, of the current performance of local government