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The Vietnam Provincial Governance and Public Administration Performance Index: Measuring citizens’ experiences (PAPI 2014)

This 2014 PAPI Report presents the results of the fourth annual nationwide survey, with data articulating the experiences of 13,552 citizens who have been randomly selected and who are a representative sample of different demographic groups across the country. Since the first survey in 2009, almost 61,000 citizens have engaged directly in face-to-face interviews and shared their experiences and assessments of the State’s governance and public administration performance.

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