Grassroots mediation, a community-based form of dispute resolution, is the most common mechanism to settle minor disputes in Viet Nam. Grassroots mediation is a voluntary, self-regulatory form of mediation. It resonates with the traditional culture of Vietnamese people that emphasizes the importance of maintaining harmony in families and communities.  Other benefits contributing to its wide use include affordability, accessibility, geographical proximity, and confidentiality.

Based on the surveys conducted in six provinces during 2019, the "Grassroots Mediation: EU JULE Policy Brief No.1" summarizes the main findings and potential recommendations regarding the system of grassroots mediation in Viet Nam.